Farnaz

Over time, we become so used to the problem that we can no longer imagine an alternative. We lose the ability to see new solutions.

If the system lets you make the error, it is badly designed. And if the system induces you to make the error, then it is really badly designed.

Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible.

While grit can get you to stick to hard things that are worthwhile, grit can also get you to stick to hard things that are no longer worthwhile. The trick is in figuring out the difference.

Every moment in business happens only once. The next Bill Gates will not build an operating system. The next Larry Page or Sergey Brin won't make a search engine.

While the rest of us are chasing victory, the best in the world know they must avoid losing before they can win. It turns out this is a surprisingly effective strategy.

while they often operate unnoticed, analogies aren't accidents, they're arguments—arguments that, like icebergs, conceal most of their mass and power beneath the surface. In many arguments, whoever has the best analogy wins.

Know when to be a warrior. Know when to be a diplomat.

Doing the right thing almost always takes courage.

Only staying active will make you want to live a hundred years. —Japanese proverb

The killer app of the Internet is networks.