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Chapter 11 Summary: • In general, when we quit, we fear two things: that we've failed and that we've wasted our time, effort, or money. • Waste is a forward-looking problem, not a backward-looking one.
Ultimately, where you're going—where we're all going— is along whatever route will have the greatest expected value throughout our lives. That path is going to involve a lot of quitting. Contrary to popular belief, winners quit a lot. That's how they win.
We need to start thinking about waste as a forward-looking prob-lem, not a backward-looking one. That means realizing that spending another minute or another dollar or another bit of effort on something that is no longer worthwhile is the real waste.
More from Farnaz
See their profileOver time, we become so used to the problem that we can no longer imagine an alternative. We lose the ability to see new solutions.
If the system lets you make the error, it is badly designed. And if the system induces you to make the error, then it is really badly designed.
Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible.
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