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Principles from this training: (1) step up and take responsibility, unless relieved by a more experienced professional, and (2) always direct commands or requests to one specific individual at a time.
Price increases with deadlines tend to work well raising the price after a certain number of orders or a certain amount of time is a reasonable policy and is less likely to come across to the customer as unreasonable or manipulative.
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See their profileTransitional call: 3. Position yourself as the guide. When you help your customers solve a problem, even for free, you position yourself as the guide. The next time they encounter a problem in that area of their lives, they will look to you for help.
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