A note from Daniel

Feedback can be analysed along two axes: it can be negative or positive and constructive or destructive. So this gives us four different types of feedback: 1. 'No' - negative, destructive feedback: you are simply told the idea is bad without being given an explanation or offered an alternative. While this can be at times an effective feedback it seldom changes the behaviour of the receiver. 2. 'No, because ..’ - negative, constructive feedback: you are told you're wrong and then you are presented with the correct answer. This is how old-school teaching works.

Daniel The Communication Book, page 32 · March 17, 2024 Save to shelf
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