A note from Daniel

2) The Customer Job A Job to be Done (JTBD) is a statement that describes what people are trying to accomplish in a given context. It can be a goal, an objective, a task, or a problem to be solved. Book a flight. Prepare a meal. Learn a new language. Reduce body weight.

Daniel Lean B2B, page 50 · January 17, 2024 Save to shelf
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