A note from Daniel

When disruptive technologies debut, they're often dismissed as toys because they undershoot user needs. The first telephone, invented in the 1870s, could carry voices only short distances. The leading telco of the time, Western Union, famously passed on acquiring the phone because it didn't see how the device could possibly be useful to the company's primary customers, which were businesses and railroads. What Western Union failed to anticipate was how rapidly telephones and their underlying infrastructure would improve.

Daniel Read Write Own, page 82 · March 3, 2024 Save to shelf
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