A note from Daniel

We wear a bright pink shirt, yellow trousers, and no socks, because, we tell ourselves, they're comfortable (but mostly it's because that's how we imagine a successful version of ourselves.) It's all built around the simple question: "Do people like me do things like this?" Normalization creates culture, and culture drives our choices, which leads to more normalization. Marketers don't make average stuff for average people. Marketers make change. And they do it by normalizing new behaviors.

Daniel This Is Marketing, page 106 · August 11, 2023 Save to shelf
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