A note from Daniel

If newsletter services like Substack, which layer on top of email, were to change the rules or the rates, users could simply leave and take their subscribers with them. (Many of these services currently let users export email subscriber lists.) The ability to exit lowers switching costs and, therefore, take rates. That's the power of decoupling names from services in protocol networks.

Daniel Read Write Own, page 19 · February 27, 2024 Save to shelf
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