A note from Daniel

Amid Craigslist's dozens of categories of local products and services, there was a smaller category for renting out rooms. However, the experience was terrible sometimes there was accurate pricing and photos, but often not. Importantly, there was no way to easily check if certain dates were available, nor were there standard features like ratings and reviews. It just didn't work well. Airbnb started with a significantly better experience aiming to solve all of that. Just like Craigslist, Airbnb had listings with maps, descriptions, and pricing, but also extended the functionality with galleries of photos, reviews and ratings, integrated payments, reservations, profiles of the hosts, and much more.

Daniel Cold Start Problem, page 333 · October 3, 2023 Save to shelf
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