A note from Daniel

Maybe the most important hater in my life was a stranger. When I was twenty-three, my dad had his thirteenth heart attack. I rushed to Los Angeles County Medical Center, a public hospital. The people there were treating him like dirt. I completely lost it—lashing out, throwing things. "You don't mess with my dad!” I was so out of control that security had to escort me out of the hospital. During my tantrum, a guy said to me, "Hey, listen. If you had money, you could get better insurance and get better doctors to take care of your dad. But you didn't pay for this. Taxpayers are paying for this. This is called public health insurance."

Daniel Your Next Five Moves, page 12 · August 19, 2024 Save to shelf
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Daniel p. 194

If you walk through our offices, you'll see screens and data streams everywhere. By displaying our data in the office, we are creating accountability and highlighting radical transparency. Because everyone sees everything, it's an amazing way of using the carrot and stick simultaneously—without having to say or do anything. Because the numbers are in plain view, performers feel recognized just as nonperformers feel uncomfortable. If the latter feel too uncomfortable, all the better; they will either up their game to avoid further embarrassment or leave the company. Transparency is the ultimate performance-enhancing drug. And when it doesn't work to motivate your poor performers, they will weed themselves out—which is exactly what you want.
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The False Constraints That Limit Your Potential: - How Quickly You Can Scale Whether it's your business or your career, there are unspoken timelines that people accept as gospel.They are all untrue: "You can only really grow at 10% a year." "You need to pay your dues for a decade before getting promoted." These artificial limits keep people moving at a crawl when they could be sprinting or pushing for more. The most successful people I know refuse to accept conventional wisdom about timelines, and oddly enough, they break them all the time.
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