A note from Daniel

You form your snapshot by taking what you've learned from the team, your manager, and yourself and overlaying them like a Venn diagram. Then you can begin to work out where particular observations fit into the intersecting circles: • Alignment: Observations or beliefs that you, your team, and your manager all share. For example, you could all observe that everyone is generally happy or that dev servers seem to break all of the time. • Poor communication downward: This is where you and your manager share observations or beliefs, but the team is either unaware or disagrees. For example, both you and your manager may both observe that the team cause a high number of bugs in production when compared to other teams, but the team themselves are unaware that this is an issue. For some reason, the team hasn't been clearly informed.

Daniel Become An Effective Software Engineering Manager, page 14 · December 24, 2023 Save to shelf
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