A note from Daniel

When you’re building a new product, you’re often thinking about all the new things people are going to be able to do with it. Now they can do this, now they can do that. But there’s a better question to ask: What are people going to stop doing once they start using your product? They were doing something before, what was it? How did they do the job before your product came along? Habit, momentum, familiarity, anxiety of the unknown — these are incredibly hard bonds to break. When you try to sell someone something, you have to overcome those bonds. You have to break the grip of that gravity. Think about what your product replaces, not just what it offers. What are you asking people to leave behind when they move forward with you? How hard will that be for them? How can you help them overcome everything that’s tugging them in the opposite direction?

Daniel Collection Of Practical Business Advice · October 16, 2023 Save to shelf
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