A note from Daniel

Changing the length of a delay may utterly change behavior. If a decision point in a system (or a person working in that part of the system) is responding to delayed information, or responding with a delay, the decisions will be off target. Actions will be too much or too little to achieve the decision maker's goals. On the other hand, if action is taken too fast, it may nervously amplify short-term variation and create unnecessary instability. Delays determine how fast systems can react, how accurately they hit their targets, and how timely is the information passed around a system. Overshoots, oscillations, and collapses are always caused by delays.

Daniel Thinking In Systems, page 104 · March 5, 2025 Save to shelf
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