Eric Ries

wages for the year). The startup quickly ran into difficulties. alue that was! Even though many consumers had access to a printer/scanner in to a new loci their home or office, few knew how to use those devices.

In 2009, a startup decided to try something really audacious. They wanted to liberate taxpayers from expensive tax stores by automating the process of collecting information typically found on W-2 forms (the end-of-year